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SALES: 716-780-4500 SERVICE: 716-923-2106 PARTS: 716-608-3345 3845 Sheridan Drive Amherst, NY 14226
Sales: 716-780-4500
Service: 716-923-2106
Parts: 716-608-3345
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Welcome to the Northtown Lexus website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Amherst, East Aurora, Williamsville, Buffalo and East Amherst find the Lexus of their dreams!

We know that prospective customers are extremely well educated when researching their next vehicle. Northtown Lexus has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.

As a premier New York Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Northtown Lexus online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Northtown Lexus a preferred dealer serving Amherst, East Aurora, Williamsville, Buffalo and East Amherst area Lexus buyers. Ready to set up a test drive? Visit our East Aurora area Lexus dealership in Amherst, NY today!

Testimonials Read More

kenneth hudson
kenneth hudson
GOOGLE
8-6-2020
Full Star Full Star Full Star Full Star Empty Star
Robert King
Robert King
GOOGLE
7-10-2020
Full Star Full Star Full Star Full Star Full Star

Went in for an oil change. Found out there was a recall on the car. Used a loaner to get our in town errands done, and were back on the road in short order. Dean and the team took great care of us, and the service we received was nothing short of awesome. Thanks for a great...View More

Tires

Jermaine Cox
CARS
7-8-2020
Full Star Full Star Full Star Full Star Full Star

Great work I will be back soon as well buy my next car from them I love there customer service and the price for the job was great management was super friendly and nice

Casey Nowak
Casey Nowak
GOOGLE
7-6-2020
Full Star Full Star Full Star Full Star Full Star
Mary Govern
Mary Govern
GOOGLE
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Always great service!👍

Greg D
Greg D
GOOGLE
5-15-2020
Full Star Full Star Full Star Full Star Full Star

The service here at Northtown Lexus is consistently outstanding. Michelle is a perfect example. We stopped in today and each bay was full. In spite of being very busy, Michelle provided individualized service that truly made us feel special. She was friendly and efficient....View More

Sheri
CARGURUS
3-14-2020
Full Star Full Star Full Star Full Star Full Star

The dealer responded to my questions

Serge A
Serge A
GOOGLE
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Went for routine maintenance. Convenient online schedule. Fast check-in. Timely service. Comfortable lounge if you prefer to wait your for car on site. Good coffee and hot chocolate :)

Sheila Diggs
Sheila Diggs
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

THIS IS A GREAT PLACE my car was fixed for free my windows wipers thank you and I do want another car

Guru2L52G
CARGURUS
3-2-2020
Full Star Full Star Full Star Full Star Full Star

Delightful. Salesman went over and above

Ellie Johnson
Ellie Johnson
GOOGLE
2-28-2020
Full Star Full Star Full Star Full Star Full Star

Nice vehicle's to shop for

Akilowu Akiwumi
Akilowu Akiwumi
GOOGLE
2-16-2020
Full Star Full Star Full Star Full Star Full Star

My son adores this place because of the awesome, friendly customer service!

Dm Seals
Dm Seals
GOOGLE
2-8-2020
Full Star Full Star Full Star Full Star Full Star

Good

Samuel Dixon
Samuel Dixon
GOOGLE
2-5-2020
Full Star Full Star Full Star Full Star Full Star

I got my ride from here#1

Pastor James Rozier
Pastor James Rozier
GOOGLE
1-29-2020
Full Star Full Star Full Star Full Star Full Star
Vishal Mehra
Vishal Mehra
GOOGLE
1-25-2020
Full Star Full Star Full Star Full Star Full Star
sreelekshmi g
sreelekshmi g
GOOGLE
12-30-2019
Full Star Full Star Full Star Full Star Full Star

Caring

Serge A
Serge A
GOOGLE
12-16-2019
Full Star Full Star Full Star Full Star Full Star

Professional team able to resolve complicated matters.

Adam Weimer
Adam Weimer
GOOGLE
12-7-2019
Full Star Full Star Full Star Full Star Full Star

Great service and sales!

Steve
CARGURUS
12-7-2019
Full Star Full Star Full Star Full Star Full Star

absolutely fantastic.

Nasir Khan
Nasir Khan
GOOGLE
11-29-2019
Full Star Full Star Full Star Full Star Full Star

Courteous and efficient service.

pamela kohrn
pamela kohrn
GOOGLE
11-20-2019
Full Star Full Star Full Star Full Star Full Star

Owning a Lexus has its perks! Getting a loaner vehicle is definitely one of my favorites. Driving a brand new vehicle for a day is fun and it also gets you thinking about buying one. It's a clever sales tactic and also a very convenient and fun way to spoil your customers.

Vincent Alexander
Vincent Alexander
GOOGLE
11-19-2019
Full Star Full Star Full Star Full Star Full Star

Mr. Micheal Haym was extremely professional and made this experience exceptional for my family and I. There was a hospitality and genuine authenticity in this entire process that made it rewarding beyond just acquiring a luxurious vehicle. I recommend anyone in search of an...View More

Annette
Annette
GOOGLE
11-16-2019
Full Star Full Star Full Star Full Star Full Star

Comfortable lounge, but couldn't find remote to turn TV on. Service is friendly and very attentive

Steve Sinnott
Steve Sinnott
GOOGLE
11-15-2019
Full Star Full Star Full Star Full Star Full Star

Great, honest sales team & friendly, efficient service department!

Michael Moore
Michael Moore
GOOGLE
10-23-2019
Full Star Full Star Full Star Full Star Full Star

Excellent vehicle choices and service department.

Kadie Sacilowski
Kadie Sacilowski
GOOGLE
10-16-2019
Full Star Full Star Full Star Full Star Full Star
Amal Kfouri
Amal Kfouri
GOOGLE
9-13-2019
Full Star Full Star Full Star Full Star Empty Star
Bob Tasikas
Bob Tasikas
GOOGLE
9-6-2019
Full Star Full Star Full Star Full Star Full Star

Parts Manager and GM (both named Dave) went out of their way to welcome us and ensure that our large wholesale order was processed efficiently. Great job, Northtown!

eric hemphill
eric hemphill
GOOGLE
9-5-2019
Full Star Full Star Full Star Full Star Empty Star
Vince C.
YELP
8-29-2019
Full Star Full Star Full Star Full Star Empty Star

These folks helped me out this week.....my 2007 Lexus broke down while I was out of town on vacation....needed to get back to home so I could get to work......2 other dealerships told me they could not help me out, but this dealership took me right in and replaced my...View More

Ken Gill
Ken Gill
GOOGLE
8-28-2019
Full Star Full Star Full Star Full Star Full Star

Nice people and service. I got a great deal on a Lexus.

Dennis
CARGURUS
8-23-2019
Full Star Full Star Full Star Full Star Empty Star

They got back to me relatively fast but unfortunately the vehicle was sold

david dickman
david dickman
GOOGLE
8-21-2019
Full Star Full Star Full Star Full Star Full Star

A very good experience.

Great buying experience!!

Dani12
CARS
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Went into Lexus just to look and ended up buying my dream car. I was impressed not only by their cars but their customer service as well. Dana was fantastic to work with. Their staff is both knowledgeable and friendly, without the pushiness I dealt with at other local...View More

Kate Girard
Kate Girard
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star
Heather Ochs-Balcom
Heather Ochs-Balcom
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Had the best experience here recently. Zack Barringer was professional and patient with us as we learned about the brand. I have never had this much fun buying a car!

Our Location

Northtown Lexus
3845 Sheridan Drive
Amherst, NY 14226

Sales: 716-780-4500
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Sales - Appointments Preferred Hours

Service Hours

Parts Hours

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Meet Our Managers Staff

General Manager DAVID  DIPASQUALE
X
716-839-4600 ext.150

David joined Northtown Automotive directly out of Radford University in 1987. As a leasing consultant, he was at the forefront of providing exemplary customer service for his clients.

In 1989, Lexus began selling cars in the United States setting a new standard in luxury, performance and an expectation of personalized service. Northtown Automotive was proud to be a founding partner with Lexus. David’s commitment to an outstanding guest experience was a natural fit.

By 1996, he was elevated to General Manager overseeing all dealership operations including both sales and service. David has built a team of professionals that share his vision; create an unparalleled customer service experience for our guests while providing a model work environment.

The management team at Northtown Lexus places the highest priority on each of their associates. This naturally translates to placing the highest priority on the experience for our guests while purchasing and servicing their Lexus vehicles with Northtown.

In 2011, David was part of the executive team charged with designing a state-of-the-art facility fitting of both Lexus and our valued customers. From the guest amenities to the naturally lit showroom, nothing was spared when understanding our mission to enrich the customer experience at every point.

Northtown Lexus has been the proud recipient of 21 Elite of Lexus Awards presented annually to those select Lexus Dealerships that continue to achieve the highest level of sales and customer satisfaction.

General Manager
DAVID DIPASQUALE
General Sales Manager JEFF  MARTIN
X
7168394600151
Jeff is a graduate of the University at Buffalo (1995) and a passionate authority on the Lexus line of vehicles. He is a proud and dedicated member of the Northtown Lexus sales and management team since 1997. In his free time, Jeff enjoys numerous hobbies, cars (believe it or not!), cooking and spending time with his girlfriend Diana and their two dogs, Dexter and Huck.
General Sales Manager
JEFF MARTIN
New and Used Manager RICK  MERLINO
X
7168394600192
Rick grew up in the automotive industry (he helped his first customer at 14 years old) and joined Northtown just out of college in 1986. Rick has vast knowledge of all types of cars, having worked at all Northtown dealerships. Rick has 25 years of sales experience and over 15 years of experience in sales management. Rick's favorite part of his job is the ability to help people.
New and Used Manager
RICK MERLINO
Sales Manager TOM  MUMMA
X
7168394600152
I grew up in WNY and at a young age went off to school in Vermont. I have been in the automotive business for over 35 years and have worked the past 20 years at Northtown Lexus. I relish the fact that I work with such an outstanding kind team. Nothing is more delightful than helping a guest purchase a new vehicle. In my time off I like long biking when I am not golfing. I really enjoy a robust cigar, with a steak, and Danielle Steel or a Nora Roberts novel.
Sales Manager
TOM MUMMA
F&I Manager Dan Strzelczyk
X
F&I Manager
Dan Strzelczyk

Meet Our DEALERSHIP CONTACTS Staff

Greeter NANCY  PETERSEN
X
Nancy is a retired educator who graduated from State University of New York College at Buffalo, earning a Masters degree in Education. She joined the staff at Northtown Lexus in 1997, where she delights in making the first impression for the dealership. She proudly represents Lexus, a company whose mission is to consistently exceed guest expectations. In her free time, Nancy enjoys traveling and looks forward to exciting new adventures.
Greeter
NANCY PETERSEN
Greeter BARB  KELLY
X
Came to Northtown in 1992 as receptionist. An owner of video and photography company for 22 years-now retired. Born and raised in red wing Minnesota.Attended Mankato State College-studied business.
Greeter
BARB KELLY

Meet Our Sales - Appointments Preferred Staff

Sales Consultant ZACHARY  BARRINGER
X
Zach is a Western New York Native. He is a graduate of Buffalo State College and remains an active alumni. He has been in sales with Northtown since 2013. Zach's genuine care for his customer's needs is his greatest quality. Zach is an avid Buffalo Bills fan and enjoys attending games with his wife, family, and friends.
Sales Consultant
ZACHARY BARRINGER
Sales Consultant Eddie  Cadro
X
Sales Consultant
Eddie Cadro
Sales Consultant JUSTIN  DIPASQUALE
X
My career began at Northtown Lexus as soon I received my driver’s license in 2011. I began working in the Detail Department cleaning vehicles. Then off to the New Car Department, then Pre -Owned Department, and became a Lexus Technology Specialist. My background has positioned me into a Sales Associate position that I really like. I take evening courses at ECC and am working towards getting a degree in Business Administration. I enjoy my friends and family. I like watching the Sabres and the Bills.
Sales Consultant
JUSTIN DIPASQUALE
Sales Consultant MIKE BARTKOWIAK
X
Sales Consultant
MIKE BARTKOWIAK
Sales Consultant DANA  ROMEO
X
Dana is a born and raised Buffalonian who loves her city. She has an associates from NCCC in Public Communications & Journalism but sales has always been her calling. Being 100% Italian, Dana lives off of pasta (especially raviolis). She is excited to be apart of Lexus and can’t wait to see what the future holds for her here at Northtown.
Sales Consultant
DANA ROMEO

Meet Our Service Staff

Service Manager GREG  FRANZEK
X
7168394600120
Have 30+ years in the highline car field. Have been with Lexus from almost the beginning. Started with Lexus as their Diagnostic Specialist in 1993 and was promoted to Service Manager in 1998. Currently Senior Certified since 2000. Hobbies include cooking, fishing, golf and travel.
Service Manager
GREG FRANZEK
Service Consultant JOE  RUSSELL
X
(716) 839-4600
55 years old
40 years in car business
22 years at Northtown Automotive
2 years college
Likes: family gatherings, football, refurbishing houses
Service Consultant
JOE RUSSELL
Service Consultant MICHELE  JOHENGEN
X
(716) 839-4600
Started w/ Lexus in 2002 as an ASE certified technician, promoted to used car coordinator in 2004, promoted again to service consultant in 2008. I like reading, camping & hanging with my kids.
Service Consultant
MICHELE JOHENGEN
Service Consultant DAVE  KLEIN
X
(716) 839-4600
I’ve been with Northtown Lexus as a certified service consultant for over 15 years. I enjoy golfing and following the Bills and Sabres.
Service Consultant
DAVE KLEIN
Service Consultant JOHN  PASKIEWICZ
X
Started in the automotive industry in 1985 with Oldsmobile and Subaru, Have been in the Auto repair and Tires entire career. Have worked for Major tire manufactures directly including Bridgestone, Firestone, Goodyear, Yokohama, and Michelin. Vast experience in Tire Knowledge and Auto Repair. Have been with Lexus for two years. Outside of Work enjoy Home remodeling, Furniture repair, Boating and Fishing. Have been involved volunteering with youth groups, and people with disabilities for many years. At one point was host of a local television show on WGRZ for 2 years.
Service Consultant
JOHN PASKIEWICZ
Concierge SAMANTHA CORSON
X
Concierge
SAMANTHA CORSON

Meet Our Parts Staff

Parts Manager DAVE  ROOD
X
7168394600140
David’s first taste for handling parts was during his enlistment in the USAF. During his service he learned to identify parts using large paper catalogs and microfiche. In a relatively short period of time, he realized a true talent for the world of parts. In Jan of 2001 he moved from his home in the Finger Lakes and joined Northtown as the Chrysler/Jeep Parts Manager, bringing 13 years of parts experience with him. David has fulfilled many roles within the Northtown throughout his career, and in 2015 he joined the team at Northtown Lexus. David believes with great conviction that what he and his dept. does is vital to every customer that enters our doors. “With the right part, anything can be fixed. It is our mission to find the right part, at the right time.” Outside of work David enjoys spending time with family & friends, traveling to anywhere with a beach, camping, video/board games and anything from the Star Wars Universe.
Parts Manager
DAVE ROOD
Parts Associate RANDY  LABEND
X
Randy has been with Northtown Lexus since 2007. He has over 30 years experience in the automotive parts industry. He attended N.C.C.C. and Bryant & Stratton College. He likes sports, art, movies, camping , traveling and making people laugh. He enjoys all of these activities with his wife and two boys.
Parts Associate
RANDY LABEND
Parts Associate JIM  MENARD
X
Jim is a Connecticut import coming to the Buffalo area in 1985. He joined Northtown in 1998 at the Dodge location on Niagara Falls Blvd and has worked in all three depts., Sales, Service, Parts. Jim joined the Lexus Parts team fall 2016. He enjoys working with people and using the tools and experience he has gained throughout his career. This background enables him to assist Lexus owners in finding the correct parts they need. In his free time, Jim enjoys a laid back life with his wife, wood working and he is always game for a good round of golf.
Parts Associate
JIM MENARD

Contact Information