Northtown Lexus
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SALES: 716-780-4500 SERVICE: 844-652-5002 PARTS: 877-832-0429 3845 Sheridan Drive Northtown, NY 14226
Sales: 716-780-4500
Service: 844-652-5002
Parts: 877-832-0429
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Welcome to the Northtown Lexus website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Lexus car, truck, or SUV you will find it here. We have helped many customers in or near Northtown, East Aurora, Amherst, Williamsville, Buffalo, East Amherst, Clarence, West Amherst, Orchard Park and Lancaster find the Lexus of their dreams!

We know that prospective customers are extremely well educated when researching their next vehicle. Northtown Lexus has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.

As a premier New York Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Northtown Lexus online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Northtown Lexus a preferred dealer serving Northtown, East Aurora, Amherst, Williamsville, Buffalo, East Amherst, Clarence, West Amherst, Orchard Park and Lancaster area Lexus buyers. Ready to set up a test drive? Visit our East Aurora area Lexus dealership in Northtown, NY today!

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Testimonials Read More

AMAL .MANSOUR
AMAL .MANSOUR
GOOGLE
9-13-2019
Full Star Full Star Full Star Full Star Empty Star
Bob Tasikas
Bob Tasikas
GOOGLE
9-6-2019
Full Star Full Star Full Star Full Star Full Star

Parts Manager and GM (both named Dave) went out of their way to welcome us and ensure that our large wholesale order was processed efficiently. Great job, Northtown!

eric hemphill
eric hemphill
GOOGLE
9-5-2019
Full Star Full Star Full Star Full Star Empty Star
Vince C.
Vince C.
YELP
8-29-2019
Full Star Full Star Full Star Full Star Empty Star

These folks helped me out this week.....my 2007 Lexus broke down while I was out of town on vacation....needed to get back to home so I could get to work......2 other dealerships told me they could not help me out, but this dealership took me right in and replaced my...View More

Ken Gill
Ken Gill
GOOGLE
8-28-2019
Full Star Full Star Full Star Full Star Full Star

Nice people and service. I got a great deal on a Lexus.

Dennis
CARGURUS
8-23-2019
Full Star Full Star Full Star Full Star Empty Star

They got back to me relatively fast but unfortunately the vehicle was sold

david dickman
david dickman
GOOGLE
8-21-2019
Full Star Full Star Full Star Full Star Full Star

A very good experience.

Catherine Luther
Catherine Luther
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Great buying experience!!

Dani12
CARS
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Went into Lexus just to look and ended up buying my dream car. I was impressed not only by their cars but their customer service as well. Dana was fantastic to work with. Their staff is both knowledgeable and friendly, without the pushiness I dealt with at other local...View More

Kate Girard
Kate Girard
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star
Heather Ochs-Balcom
Heather Ochs-Balcom
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Had the best experience here recently. Zack Barringer was professional and patient with us as we learned about the brand. I have never had this much fun buying a car!

Elizabeth Weber
Elizabeth Weber
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star
Michael Natario
Michael Natario
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

I have bought many cars in the past years and have dealt with several dealerships in Western New York. The Northtown Lexus dealership is outstanding !!!! When you walk into the dealership you are greeted with a friendly smile and asked the purpose of your visit. If you just...View More

Maria Violante
Maria Violante
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star
Antwion Holliday
Antwion Holliday
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Dana and brian the finance agent is the best by far the best Dealer to DATE!!!

Larry
Larry
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Visiting Buffalo and had a problem with car. Mike took care of me right away with excellent service.

Bradley Kremblas
Bradley Kremblas
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Friendly buying atmosphere. Professional staff

Michael Geraci
Michael Geraci
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star

Great staff from Ryan in sales and Jeff his manager, to Jordan and Kevin in finance everyone was outstanding as easy to work with. Getting my new Lexus was easy with their help. I wouldn’t go anywhere else. They all went the extra mile to accommodate my schedule and in a...View More

Stephen Pollack
Stephen Pollack
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star

Great experience from start to finish. Justin, David and Jordan truly had our best interests mind in helping us through the process. Love our new car and will absolutely be back for future auto needs.

Jean Miller
Jean Miller
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star
Avon Munson
Avon Munson
GOOGLE
7-4-2019
Full Star Full Star Full Star Empty Star Empty Star

Delivery there

Kennysgirl D
Kennysgirl D
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star
Amy Staebell
Amy Staebell
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star

Referred by another Northtown employee to work with Zach. He was so nice to work with, explained my options and worked with me to get what I wanted. He kept in contact with me and kept me informed during the purchasing process. Such a positive experience and I would...View More

Shawn Willson
Shawn Willson
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star
nicolette porto
nicolette porto
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star
James Horner
James Horner
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Empty Star

Great full service dealer. Friendly staff

Angela Barnes
Angela Barnes
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star
CHARLIE GRAY
CHARLIE GRAY
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star

I had the good luck of finding a 2007 LS460L on eBay and I purchased it.I love the car and all the "toys" on it.I noticed the car came equipped with Bluetooth and I,being a naive 66 year old could not figure out how to program it with my phone.I called your dealership and...View More

Meet Prajapati
Meet Prajapati
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star
jeremy crance
jeremy crance
GOOGLE
7-4-2019
Full Star Full Star Full Star Full Star Full Star

I dealt with Zach B. He was awesome to deal with, no pressure with him to buy. He made sure he knew what I wanted as a consumer and showed me Vehicles that matched my interest. This is the second time I bought a car from him but have sent my family to deal with him!

GuruXC3C8
CARGURUS
6-28-2019
Full Star Full Star Full Star Full Star Empty Star

Its was good,very helpful and professional staff

Vehicle purchase

John R.
CARS
6-25-2019
Full Star Full Star Full Star Full Star Full Star

This is my second vehicle I purchased from Northtown Lexus. I have dealt with Richard Merlino both times and he was great. All my experiences with the dealership have been top notch.

Gino H.
Gino H.
YELP
6-16-2019
Full Star Full Star Full Star Full Star Full Star

Always awesome service here. They treat you like royalty. Most definitely will have my vehicle serviced here again.

Excellent experience

Leah17
CARS
6-12-2019
Full Star Full Star Full Star Full Star Full Star

I had the best car buying experience of my life this time around at Northtown. Everything was top-notch, from the showroom to purchase to pick-up!

Great Buying Experience at Northtowns Lexus

d_hazed
CARS
6-11-2019
Full Star Full Star Full Star Full Star Full Star

What a pleasure it was working with my sales representative Dana - knowledgeable, yet light-hearted and helpful. The whole staff at Northtown Lexus are a crew of smiling professionals with your customer satisfaction first in mind. If you’re looking for a luxury model,...View More

Jennifer Jordan
Jennifer Jordan
GOOGLE
6-4-2019
Full Star Full Star Full Star Full Star Full Star
Brian Gould
Brian Gould
GOOGLE
6-4-2019
Full Star Full Star Full Star Full Star Full Star

Our Location

Northtown Lexus
3845 Sheridan Drive
Northtown, NY 14226

Sales: 716-780-4500
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Sales Hours

Monday9:00 am - 9:00 pm
Tuesday9:00 am - 9:00 pm
Wednesday9:00 am - 6:00 pm
Thursday9:00 am - 9:00 pm
Friday9:00 am - 6:00 pm
Saturday9:00 am - 5:00 pm
SundayClosed

Service Hours

Monday7:30 am - 9:00 pm
Tuesday7:30 am - 9:00 pm
Wednesday7:30 am - 9:00 pm
Thursday7:30 am - 9:00 pm
Friday7:30 am - 9:00 pm
Saturday7:30 am - 9:00 pm
SundayClosed

Parts Hours

Monday7:30 am - 9:00 pm
Tuesday7:30 am - 9:00 pm
Wednesday7:30 am - 9:00 pm
Thursday7:30 am - 9:00 pm
Friday7:30 am - 9:00 pm
Saturday7:30 am - 9:00 pm
SundayClosed
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Meet Our Managers Staff

General Manager DAVID  DIPASQUALE
X
716-839-4600 ext.150

David joined Northtown Automotive directly out of Radford University in 1987. As a leasing consultant, he was at the forefront of providing exemplary customer service for his clients.

In 1989, Lexus began selling cars in the United States setting a new standard in luxury, performance and an expectation of personalized service. Northtown Automotive was proud to be a founding partner with Lexus. David’s commitment to an outstanding guest experience was a natural fit.

By 1996, he was elevated to General Manager overseeing all dealership operations including both sales and service. David has built a team of professionals that share his vision; create an unparalleled customer service experience for our guests while providing a model work environment.

The management team at Northtown Lexus places the highest priority on each of their associates. This naturally translates to placing the highest priority on the experience for our guests while purchasing and servicing their Lexus vehicles with Northtown.

In 2011, David was part of the executive team charged with designing a state-of-the-art facility fitting of both Lexus and our valued customers. From the guest amenities to the naturally lit showroom, nothing was spared when understanding our mission to enrich the customer experience at every point.

Northtown Lexus has been the proud recipient of 21 Elite of Lexus Awards presented annually to those select Lexus Dealerships that continue to achieve the highest level of sales and customer satisfaction.

General Manager
DAVID DIPASQUALE

Meet Our DEALERSHIP CONTACTS Staff

Used Car Manager TOM  MUMMA
X
7168394600152
I grew up in WNY and at a young age went off to school in Vermont. I have been in the automotive business for over 35 years and have worked the past 20 years at Northtown Lexus. I relish the fact that I work with such an outstanding kind team. Nothing is more delightful than helping a guest purchase a new vehicle. In my time off I like long biking when I am not golfing. I really enjoy a robust cigar, with a steak, and Danielle Steel or a Nora Roberts novel.
Used Car Manager
TOM MUMMA
General Sales Manager JEFF  MARTIN
X
7168394600151
Jeff is a graduate of the University at Buffalo (1995) and a passionate authority on the Lexus line of vehicles. He is a proud and dedicated member of the Northtown Lexus sales and management team since 1997. In his free time, Jeff enjoys numerous hobbies, cars (believe it or not!), cooking and spending time with his girlfriend Diana and their two dogs, Dexter and Huck.
General Sales Manager
JEFF MARTIN
New and Used Manager RICK  MERLINO
X
7168394600192
Rick grew up in the automotive industry (he helped his first customer at 14 years old) and joined Northtown just out of college in 1986. Rick has vast knowledge of all types of cars, having worked at all Northtown dealerships. Rick has 25 years of sales experience and over 15 years of experience in sales management. Rick's favorite part of his job is the ability to help people.
New and Used Manager
RICK MERLINO
Business/Finance Manager JORDAN  DIPASQUALE
X
7168394600218
Jordan DiPasquale started at Northtown Lexus as the first service greeter at 14 years old. Throughout High School she worked part-time as a receptionist. In college Jordan worked in Title & Billing eventually becoming a full-time Business Manager. Jordan has her Business Management Degree from Buffalo State College. She enjoys spending time with her son and family.
Business/Finance Manager
JORDAN DIPASQUALE
Greeter NANCY  PETERSEN
X
Nancy is a retired educator who graduated from State University of New York College at Buffalo, earning a Masters degree in Education. She joined the staff at Northtown Lexus in 1997, where she delights in making the first impression for the dealership. She proudly represents Lexus, a company whose mission is to consistently exceed guest expectations. In her free time, Nancy enjoys traveling and looks forward to exciting new adventures.
Greeter
NANCY PETERSEN
Greeter BARB  KELLY
X
Came to Northtown in 1992 as receptionist. An owner of video and photography company for 22 years-now retired. Born and raised in red wing Minnesota.Attended Mankato State College-studied business.
Greeter
BARB KELLY

Meet Our Sales Staff

Sales Consultant ZACHARY  BARRINGER
X
Zach is a Western New York Native. He is a graduate of Buffalo State College and remains an active alumni. He has been in sales with Northtown since 2013. Zach's genuine care for his customer's needs is his greatest quality. Zach is an avid Buffalo Bills fan and enjoys attending games with his wife, family, and friends.
Sales Consultant
ZACHARY BARRINGER
Sales Consultant JUSTIN  DIPASQUALE
X
My career began at Northtown Lexus as soon I received my driver’s license in 2011. I began working in the Detail Department cleaning vehicles. Then off to the New Car Department, then Pre -Owned Department, and became a Lexus Technology Specialist. My background has positioned me into a Sales Associate position that I really like. I take evening courses at ECC and am working towards getting a degree in Business Administration. I enjoy my friends and family. I like watching the Sabres and the Bills.
Sales Consultant
JUSTIN DIPASQUALE
Sales Consultant RYAN  FENSKE
X
I am a Buffalo native. Born and raised on bleu cheese and chicken wings. I started working at Northtown Lexus in 2015 as a lot manager and worked my way up to Sales Consultant. I went to school at Buffalo State for Engineering but ended up following my passion for the Automobile Industry. When I'm not working, I enjoy fishing, playing hockey with the boys, and tailgating at Bills games.
Sales Consultant
RYAN FENSKE
Sales Consultant DANA  ROMEO
X
Dana is a born and raised Buffalonian who loves her city. She has an associates from NCCC in Public Communications & Journalism but sales has always been her calling. Being 100% Italian, Dana lives off of pasta (especially raviolis). She is excited to be apart of Lexus and can’t wait to see what the future holds for her here at Northtown.
Sales Consultant
DANA ROMEO

Meet Our TECHNOLOGY SPECIALISTS Staff

Technology Specialist JOHN  KANICKI
X
7168394600223
I grew up in Philadelphia PA. I was an avid American Bandstand dancer as a young man. I made it to the big screen a few times in the 1970’s. I graduated from RUTGERS UNIVERSITY. My career started with IBM where I worked for 35 years. The past 15 years I have enjoyed working at Northtown Lexus. I have been married for 33 years and have 5 beautiful grandchildren. Enjoy all aspects of cooking. Available by e-mail, telephone, or in person, the Lexus Technology Specialist is there to make sure our Lexus owners get the most out of their Lexus vehicle.
Technology Specialist
JOHN KANICKI
Technology Specialist GABRIEL  CADALZO
X
7168394600217
I grew up on Long Island and ended up going to school at the University at Buffalo. After graduating I got a job at Northtown Lexus and am now living in the area. When I’m not at work, I am trying new foods and traveling with my girlfriend.
Technology Specialist
GABRIEL CADALZO

Meet Our Service Staff

Service Manager GREG  FRANZEK
X
7168394600120
Have 30+ years in the highline car field. Have been with Lexus from almost the beginning. Started with Lexus as their Diagnostic Specialist in 1993 and was promoted to Service Manager in 1998. Currently Senior Certified since 2000. Hobbies include cooking, fishing, golf and travel.
Service Manager
GREG FRANZEK
Service Consultant JOE  RUSSELL
X
(716) 839-4600
55 years old
40 years in car business
22 years at Northtown Automotive
2 years college
Likes: family gatherings, football, refurbishing houses
Service Consultant
JOE RUSSELL
Service Consultant MIKE  RANALLO
X
(716) 839-4600
Michael Ranallo is a service Manager at Northtown Lexus and has been with Northtown Automotive Co's for over 7 years. Michael was an auto technician for 7 years prior and attended college at ECC for automotive technology. Michael enjoys regular exercise for the body and mind and constantly motivates others to be more physically active and healthy in their lifestyle. Michael is always smiling, very positive and great to work with.
Service Consultant
MIKE RANALLO
Service Consultant MICHELE  JOHENGEN
X
(716) 839-4600
Started w/ Lexus in 2002 as an ASE certified technician, promoted to used car coordinator in 2004, promoted again to service consultant in 2008. I like reading, camping & hanging with my kids.
Service Consultant
MICHELE JOHENGEN
Service Consultant DAVE  KLEIN
X
(716) 839-4600
I’ve been with Northtown Lexus as a certified service consultant for over 15 years. I enjoy golfing and following the Bills and Sabres.
Service Consultant
DAVE KLEIN
Service Consultant JOHN  PASKIEWICZ
X
Started in the automotive industry in 1985 with Oldsmobile and Subaru, Have been in the Auto repair and Tires entire career. Have worked for Major tire manufactures directly including Bridgestone, Firestone, Goodyear, Yokohama, and Michelin. Vast experience in Tire Knowledge and Auto Repair. Have been with Lexus for two years. Outside of Work enjoy Home remodeling, Furniture repair, Boating and Fishing. Have been involved volunteering with youth groups, and people with disabilities for many years. At one point was host of a local television show on WGRZ for 2 years.
Service Consultant
JOHN PASKIEWICZ

Meet Our Parts Staff

Parts Manager DAVE  ROOD
X
7168394600140
David’s first taste for handling parts was during his enlistment in the USAF. During his service he learned to identify parts using large paper catalogs and microfiche. In a relatively short period of time, he realized a true talent for the world of parts. In Jan of 2001 he moved from his home in the Finger Lakes and joined Northtown as the Chrysler/Jeep Parts Manager, bringing 13 years of parts experience with him. David has fulfilled many roles within the Northtown throughout his career, and in 2015 he joined the team at Northtown Lexus. David believes with great conviction that what he and his dept. does is vital to every customer that enters our doors. “With the right part, anything can be fixed. It is our mission to find the right part, at the right time.” Outside of work David enjoys spending time with family & friends, traveling to anywhere with a beach, camping, video/board games and anything from the Star Wars Universe.
Parts Manager
DAVE ROOD
Parts Associate RANDY  LABEND
X
Randy has been with Northtown Lexus since 2007. He has over 30 years experience in the automotive parts industry. He attended N.C.C.C. and Bryant & Stratton College. He likes sports, art, movies, camping , traveling and making people laugh. He enjoys all of these activities with his wife and two boys.
Parts Associate
RANDY LABEND
Parts Associate JIM  MENARD
X
Jim is a Connecticut import coming to the Buffalo area in 1985. He joined Northtown in 1998 at the Dodge location on Niagara Falls Blvd and has worked in all three depts., Sales, Service, Parts. Jim joined the Lexus Parts team fall 2016. He enjoys working with people and using the tools and experience he has gained throughout his career. This background enables him to assist Lexus owners in finding the correct parts they need. In his free time, Jim enjoys a laid back life with his wife, wood working and he is always game for a good round of golf.
Parts Associate
JIM MENARD

Contact Information