Northtown Lexus Call Us
Northtown Lexus Get Directions
SALES: 716-780-4500 SERVICE: 716-923-2106 PARTS: 716-608-3345 3845 Sheridan Drive Amherst, NY 14226
Sales: 716-780-4500
Service: 716-923-2106
Parts: 716-608-3345
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Lexus Service Center near Orchard Park, NY

Lexus Service Center near Orchard Park, NY

Whether your Lexus vehicle simply needs a routine tire rotation or something more involved, the Service Center at Northtown Lexus is ready to make things right. We’re fully prepared to assist with your maintenance needs, so come and experience what we have to offer today. In fact, you’re free to schedule an appointment online, so you can pick a date and time that work for your lifestyle. Hopefully, we’ll see you here sometime soon!

Our Capabilities

First, let’s cover our capabilities in a bit more detail. If your Lexus is simply due for routine care like an oil change, battery check, or brake inspection, you’ll be pleased to hear that we can handle these common jobs and others in an efficienct and professional manner. However, even if the issue at hand is more involved, like a problem with your suspension or transmission, we’ll still be able to find a solution and rectify the ailment. Along with this, we also boast detailing services to get your NX 300 or GS 350 looking like it just left the factory! If you’re interested in learning more, give us call. 

Benefits & More

To really entice you into visiting us, we’d like to tell you more about some of the unique advantages offered by our dealership. First, we have the Northtown Platinum Plus rewards program, which lets you earn points for every dollar spent on repairs. As you start to accumulate points, you can redeem them for gift certificates or discounts on vehicles, meaning you get to choose how to spend your rewards. If you’d like to sign up, just reach out to a staff member! Along with these generous benefits, you’ll also be provided for whenever you’re at the dealership, thanks in part to our selection of courtesy vehicles, complimentary Wi-Fi, and more. To really entice you into choosing us over the competition, we offer a pickup and delivery service, so you can get your car back in order without having to visit us yourself! Just give us a call and we'll be happy to explain more. 

Online Tools

Finally, let’s take a look at some of the helpful tools you’ll find on our website. In addition to the aforementioned reservation resource, you’ll also be able to get in touch with our expert staff via the Ask a Tech form, so that you don’t have to wait until you visit us to get answers to your most pressing questions. Or, if you’re interested in benefiting from some generous deals, check out our ongoing specials, so you can save on your next heating system service or brake pad replacement. And, if you believe that your model is affected by a vehicle recall, you can submit a request to get the information you need.

Are you on the hunt for a trustworthy Lexus Service Center near Orchard Park, NY? If so, be sure to make Northtown Lexus your next and final stop! We have the skills to get your beloved set of wheels ready to tackle the open road again.


Contact Information


We're Here to Work!

Northtown Lexus Service Center Benefits:

  • Complimentary cafe
  • Complimentary Wi-Fi
  • Complimentary car wash with service
  • Courtesy vehicles
  • Northtown Platinum Plus rewards program

Service Hours

716-923-2106

Dealership Information

Testimonials

Greg D
Greg D
GOOGLE
5-15-2020
Full Star Full Star Full Star Full Star Full Star

The service here at Northtown Lexus is consistently outstanding. Michelle is a perfect example. We stopped in today and each bay was full. In spite of being very busy, Michelle provided individualized service that truly made us feel special. She was friendly and efficient. For world class service, in a pleasant environment, we highly recommend taking your vehicle here!!

Sheri
CARGURUS
3-14-2020
Full Star Full Star Full Star Full Star Full Star

The dealer responded to my questions

Serge A
Serge A
GOOGLE
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Went for routine maintenance. Convenient online schedule. Fast check-in. Timely service. Comfortable lounge if you prefer to wait your for car on site. Good coffee and hot chocolate :)

Sheila Diggs
Sheila Diggs
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

THIS IS A GREAT PLACE my car was fixed for free my windows wipers thank you and I do want another car

Guru2L52G
CARGURUS
3-2-2020
Full Star Full Star Full Star Full Star Full Star

Delightful. Salesman went over and above

Ellie Johnson
Ellie Johnson
GOOGLE
2-28-2020
Full Star Full Star Full Star Full Star Full Star

Nice vehicle's to shop for

Akilowu Akiwumi
Akilowu Akiwumi
GOOGLE
2-16-2020
Full Star Full Star Full Star Full Star Full Star

My son adores this place because of the awesome, friendly customer service!

Dm Seals
Dm Seals
GOOGLE
2-8-2020
Full Star Full Star Full Star Full Star Full Star

Good

Samuel Dixon
Samuel Dixon
GOOGLE
2-5-2020
Full Star Full Star Full Star Full Star Full Star

I got my ride from here#1

Pastor James Rozier
Pastor James Rozier
GOOGLE
1-29-2020
Full Star Full Star Full Star Full Star Full Star
Vishal Mehra
Vishal Mehra
GOOGLE
1-25-2020
Full Star Full Star Full Star Full Star Full Star
sreelekshmi g
sreelekshmi g
GOOGLE
12-30-2019
Full Star Full Star Full Star Full Star Full Star

Caring

Serge A
Serge A
GOOGLE
12-16-2019
Full Star Full Star Full Star Full Star Full Star

Professional team able to resolve complicated matters.

Adam Weimer
Adam Weimer
GOOGLE
12-7-2019
Full Star Full Star Full Star Full Star Full Star

Great service and sales!

Steve
CARGURUS
12-7-2019
Full Star Full Star Full Star Full Star Full Star

absolutely fantastic.

Nasir Khan
Nasir Khan
GOOGLE
11-29-2019
Full Star Full Star Full Star Full Star Full Star

Courteous and efficient service.

pamela kohrn
pamela kohrn
GOOGLE
11-20-2019
Full Star Full Star Full Star Full Star Full Star

Owning a Lexus has its perks! Getting a loaner vehicle is definitely one of my favorites. Driving a brand new vehicle for a day is fun and it also gets you thinking about buying one. It's a clever sales tactic and also a very convenient and fun way to spoil your customers.

Vincent Alexander
Vincent Alexander
GOOGLE
11-19-2019
Full Star Full Star Full Star Full Star Full Star

Mr. Micheal Haym was extremely professional and made this experience exceptional for my family and I. There was a hospitality and genuine authenticity in this entire process that made it rewarding beyond just acquiring a luxurious vehicle. I recommend anyone in search of an affordable luxury vehicle to go to Northtown Lexus and ask for Mike H.

Annette
Annette
GOOGLE
11-16-2019
Full Star Full Star Full Star Full Star Full Star

Comfortable lounge, but couldn't find remote to turn TV on. Service is friendly and very attentive

Steve Sinnott
Steve Sinnott
GOOGLE
11-15-2019
Full Star Full Star Full Star Full Star Full Star

Great, honest sales team & friendly, efficient service department!

Michael Moore
Michael Moore
GOOGLE
10-23-2019
Full Star Full Star Full Star Full Star Full Star

Excellent vehicle choices and service department.

Kadie Sacilowski
Kadie Sacilowski
GOOGLE
10-16-2019
Full Star Full Star Full Star Full Star Full Star
AMAL .MANSOUR
AMAL .MANSOUR
GOOGLE
9-13-2019
Full Star Full Star Full Star Full Star Empty Star
Bob Tasikas
Bob Tasikas
GOOGLE
9-6-2019
Full Star Full Star Full Star Full Star Full Star

Parts Manager and GM (both named Dave) went out of their way to welcome us and ensure that our large wholesale order was processed efficiently. Great job, Northtown!

eric hemphill
eric hemphill
GOOGLE
9-5-2019
Full Star Full Star Full Star Full Star Empty Star
Vince C.
YELP
8-29-2019
Full Star Full Star Full Star Full Star Empty Star

These folks helped me out this week.....my 2007 Lexus broke down while I was out of town on vacation....needed to get back to home so I could get to work......2 other dealerships told me they could not help me out, but this dealership took me right in and replaced my alternator.....not cheap, $149/hr. for labor is CRAZY, but hey, they helped me out when no one else could.....so a big thank you to Joe and the other associates who got me in and out very quickly.Vince C. From Maryland

Ken Gill
Ken Gill
GOOGLE
8-28-2019
Full Star Full Star Full Star Full Star Full Star

Nice people and service. I got a great deal on a Lexus.

Dennis
CARGURUS
8-23-2019
Full Star Full Star Full Star Full Star Empty Star

They got back to me relatively fast but unfortunately the vehicle was sold

david dickman
david dickman
GOOGLE
8-21-2019
Full Star Full Star Full Star Full Star Full Star

A very good experience.

Catherine Luther
Catherine Luther
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Great buying experience!!

Dani12
CARS
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Went into Lexus just to look and ended up buying my dream car. I was impressed not only by their cars but their customer service as well. Dana was fantastic to work with. Their staff is both knowledgeable and friendly, without the pushiness I dealt with at other local dealerships. The whole buying experience was easy from start to finish and I’m thoroughly enjoying my new car.

Larry Cox
Larry Cox
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Visiting Buffalo and had a problem with car. Mike took care of me right away with excellent service.

Kate Girard
Kate Girard
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star
Heather Ochs-Balcom
Heather Ochs-Balcom
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Had the best experience here recently. Zack Barringer was professional and patient with us as we learned about the brand. I have never had this much fun buying a car!

Elizabeth Weber
Elizabeth Weber
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star
Michael Natario
Michael Natario
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

I have bought many cars in the past years and have dealt with several dealerships in Western New York. The Northtown Lexus dealership is outstanding !!!! When you walk into the dealership you are greeted with a friendly smile and asked the purpose of your visit. If you just want to browse at the cars they let you browse. If you want to speak to someone about a vehicle they page someone right away to assist you. I was not sure what vehicle I wanted. I worked with Zachary and he let me test drive all the vehicles I needed to so I could make a decision. When I chose my vehicle Zachary sat down with me and went over the entire vehicle, options, finance etc...Very detailed. I told them I would think about it and get back to them. There was no pressure or issues waiting to decide. After I made my decision, the process was hassle free. I was in and out with the whole vehicle explained to me in less than 2 hours. They also explained the whole service department and all the perks the dealership offers. In conclusion, If you want a hassle free experience buying a vehicle use Northtown Lexus. Very much appreciated A+++

Maria Violante
Maria Violante
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star
Antwion Holliday
Antwion Holliday
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Dana and brian the finance agent is the best by far the best Dealer to DATE!!!

Bradley Kremblas
Bradley Kremblas
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Friendly buying atmosphere. Professional staff

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