Northtown Lexus Call Us
Northtown Lexus Get Directions
SALES: 716-780-4500 SERVICE: 716-923-2106 PARTS: 716-608-3345 3845 Sheridan Drive Amherst, NY 14226
Sales: 716-780-4500
Service: 716-923-2106
Parts: 716-608-3345

Our Location

Northtown Lexus
3845 Sheridan Drive
Amherst, NY 14226

Parts: 716-608-3345
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Parts Hours

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Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Meet Our Parts Staff

Parts Manager DAVE  ROOD
David’s first taste for handling parts was during his enlistment in the USAF. During his service he learned to identify parts using large paper catalogs and microfiche. In a relatively short period of time, he realized a true talent for the world of parts. In Jan of 2001 he moved from his home in the Finger Lakes and joined Northtown as the Chrysler/Jeep Parts Manager, bringing 13 years of parts experience with him. David has fulfilled many roles within the Northtown throughout his career, and in 2015 he joined the team at Northtown Lexus. David believes with great conviction that what he and his dept. does is vital to every customer that enters our doors. “With the right part, anything can be fixed. It is our mission to find the right part, at the right time.” Outside of work David enjoys spending time with family & friends, traveling to anywhere with a beach, camping, video/board games and anything from the Star Wars Universe.
Parts Manager
Parts Associate RANDY  LABEND
Randy has been with Northtown Lexus since 2007. He has over 30 years experience in the automotive parts industry. He attended N.C.C.C. and Bryant & Stratton College. He likes sports, art, movies, camping , traveling and making people laugh. He enjoys all of these activities with his wife and two boys.
Parts Associate
Parts Associate JIM  MENARD
Jim is a Connecticut import coming to the Buffalo area in 1985. He joined Northtown in 1998 at the Dodge location on Niagara Falls Blvd and has worked in all three depts., Sales, Service, Parts. Jim joined the Lexus Parts team fall 2016. He enjoys working with people and using the tools and experience he has gained throughout his career. This background enables him to assist Lexus owners in finding the correct parts they need. In his free time, Jim enjoys a laid back life with his wife, wood working and he is always game for a good round of golf.
Parts Associate

Contact Information

Always great service!👍

- Mary Govern, GOOGLE

The service here at Northtown Lexus is consistently outstanding. Michelle is a perfect example. We stopped in today and each bay was full. In spite of being very busy, Michelle provided individualized service that truly made us feel special. She was friendly and efficient. For world class service,...

- Greg D, GOOGLE

The dealer responded to my questions


Went for routine maintenance. Convenient online schedule. Fast check-in. Timely service. Comfortable lounge if you prefer to wait your for car on site. Good coffee and hot chocolate :)

- Serge A, GOOGLE

THIS IS A GREAT PLACE my car was fixed for free my windows wipers thank you and I do want another car

- Sheila Diggs, GOOGLE

Delightful. Salesman went over and above


Nice vehicle's to shop for

- Ellie Johnson, GOOGLE

My son adores this place because of the awesome, friendly customer service!

- Akilowu Akiwumi, GOOGLE


- Dm Seals, GOOGLE

I got my ride from here#1

- Samuel Dixon, GOOGLE


- sreelekshmi g, GOOGLE

Professional team able to resolve complicated matters.

- Serge A, GOOGLE

Great service and sales!

- Adam Weimer, GOOGLE

absolutely fantastic.


Courteous and efficient service.

- Nasir Khan, GOOGLE

Owning a Lexus has its perks! Getting a loaner vehicle is definitely one of my favorites. Driving a brand new vehicle for a day is fun and it also gets you thinking about buying one. It's a clever sales tactic and also a very convenient and fun way to spoil your customers.

- pamela kohrn, GOOGLE

Mr. Micheal Haym was extremely professional and made this experience exceptional for my family and I. There was a hospitality and genuine authenticity in this entire process that made it rewarding beyond just acquiring a luxurious vehicle. I recommend anyone in search of an affordable luxury...

- Vincent Alexander, GOOGLE

Comfortable lounge, but couldn't find remote to turn TV on. Service is friendly and very attentive

- Annette, GOOGLE

Great, honest sales team & friendly, efficient service department!

- Steve Sinnott, GOOGLE

Excellent vehicle choices and service department.

- Michael Moore, GOOGLE

Parts Manager and GM (both named Dave) went out of their way to welcome us and ensure that our large wholesale order was processed efficiently. Great job, Northtown!

- Bob Tasikas, GOOGLE

These folks helped me out this 2007 Lexus broke down while I was out of town on vacation....needed to get back to home so I could get to work......2 other dealerships told me they could not help me out, but this dealership took me right in and replaced my alternator.....not cheap,...

- Vince C., YELP

Nice people and service. I got a great deal on a Lexus.

- Ken Gill, GOOGLE

They got back to me relatively fast but unfortunately the vehicle was sold

- Dennis, CARGURUS

A very good experience.

- david dickman, GOOGLE

Went into Lexus just to look and ended up buying my dream car. I was impressed not only by their cars but their customer service as well. Dana was fantastic to work with. Their staff is both knowledgeable and friendly, without the pushiness I dealt with at other local dealerships. The whole buying...

- Dani12, CARS

Had the best experience here recently. Zack Barringer was professional and patient with us as we learned about the brand. I have never had this much fun buying a car!

- Heather Ochs-Balcom, GOOGLE
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