Northtown Lexus
Northtown Lexus Call Us
Northtown Lexus Get Directions
SALES: 716-780-4500 SERVICE: 844-652-5002 PARTS: 877-832-0429 3845 Sheridan Drive Amherst, NY 14226
Sales: 716-780-4500
Service: 844-652-5002
Parts: 877-832-0429

Our Location

Northtown Lexus
3845 Sheridan Drive
Amherst, NY 14226

Parts: 877-832-0429
Scroll Up

Parts Hours

Monday7:30 am - 9:00 pm
Tuesday7:30 am - 9:00 pm
Wednesday7:30 am - 9:00 pm
Thursday7:30 am - 9:00 pm
Friday7:30 am - 9:00 pm
Saturday7:30 am - 9:00 pm
Scroll Down

Our Parts Department

Problem with your vehicle? Looking to find parts in stock or get your parts ordered? Our well-trained parts staff is here to provide you with the highest levels of customer satisfaction.

Northtown Tire Deal : Price Match
Northtown Tire Deal

Price Match

We will not be beat by best price. We will beat any price by $5 per tire.

Expires 12/31/19

Tires must be the same brand, size, SKU#, and be available within Erie/Niagara county to qualify. Rebates change all the time, see advisor if the tires you need qualify for a rebate. When you buy tires from us, we will store your winter tires during the summer, and summer tires during the winter.

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
Complimentary Aquapel Treatment : With purchase of 4 new tires
Complimentary Aquapel Treatment

With purchase of 4 new tires

Complimentary windshield treatment. Aquapel repels the rain from your windshield with ease.

Expires 12/31/19

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.
$129.95 <BR> Lexus Winter Liners :
Lexus Winter Liners

With winter just around the corner it's time to prepare your vehicle for the snow.
Get yourself a pair of new liners for just $129.95

Expires 12/31/19

GENUINE LEXUS WIPER BLADES : $5 Off a Lexus Tumbler or Hat

$5 Off a Lexus Tumbler or Hat

Purchase two Lexus wiper blades and receive $5 off a Lexus Tumbler or Hat. See our Parts Dept. for details.

Expires 12/31/19

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Parts Staff

Parts Manager DAVE  ROOD
David’s first taste for handling parts was during his enlistment in the USAF. During his service he learned to identify parts using large paper catalogs and microfiche. In a relatively short period of time, he realized a true talent for the world of parts. In Jan of 2001 he moved from his home in the Finger Lakes and joined Northtown as the Chrysler/Jeep Parts Manager, bringing 13 years of parts experience with him. David has fulfilled many roles within the Northtown throughout his career, and in 2015 he joined the team at Northtown Lexus. David believes with great conviction that what he and his dept. does is vital to every customer that enters our doors. “With the right part, anything can be fixed. It is our mission to find the right part, at the right time.” Outside of work David enjoys spending time with family & friends, traveling to anywhere with a beach, camping, video/board games and anything from the Star Wars Universe.
Parts Manager
Parts Associate RANDY  LABEND
Randy has been with Northtown Lexus since 2007. He has over 30 years experience in the automotive parts industry. He attended N.C.C.C. and Bryant & Stratton College. He likes sports, art, movies, camping , traveling and making people laugh. He enjoys all of these activities with his wife and two boys.
Parts Associate
Parts Associate JIM  MENARD
Jim is a Connecticut import coming to the Buffalo area in 1985. He joined Northtown in 1998 at the Dodge location on Niagara Falls Blvd and has worked in all three depts., Sales, Service, Parts. Jim joined the Lexus Parts team fall 2016. He enjoys working with people and using the tools and experience he has gained throughout his career. This background enables him to assist Lexus owners in finding the correct parts they need. In his free time, Jim enjoys a laid back life with his wife, wood working and he is always game for a good round of golf.
Parts Associate

Contact Information

Excellent vehicle choices and service department.

- Michael Moore, GOOGLE

Parts Manager and GM (both named Dave) went out of their way to welcome us and ensure that our large wholesale order was processed efficiently. Great job, Northtown!

- Bob Tasikas, GOOGLE

These folks helped me out this 2007 Lexus broke down while I was out of town on vacation....needed to get back to home so I could get to work......2 other dealerships told me they could not help me out, but this dealership took me right in and replaced my alternator.....not cheap,...

- Vince C., YELP

Nice people and service. I got a great deal on a Lexus.

- Ken Gill, GOOGLE

They got back to me relatively fast but unfortunately the vehicle was sold

- Dennis, CARGURUS

A very good experience.

- david dickman, GOOGLE

Went into Lexus just to look and ended up buying my dream car. I was impressed not only by their cars but their customer service as well. Dana was fantastic to work with. Their staff is both knowledgeable and friendly, without the pushiness I dealt with at other local dealerships. The whole buying...

- Dani12, CARS

Had the best experience here recently. Zack Barringer was professional and patient with us as we learned about the brand. I have never had this much fun buying a car!

- Heather Ochs-Balcom, GOOGLE

I have bought many cars in the past years and have dealt with several dealerships in Western New York. The Northtown Lexus dealership is outstanding !!!! When you walk into the dealership you are greeted with a friendly smile and asked the purpose of your visit. If you just want to browse at the...

- Michael Natario, GOOGLE

Dana and brian the finance agent is the best by far the best Dealer to DATE!!!

- Antwion Holliday, GOOGLE

Visiting Buffalo and had a problem with car. Mike took care of me right away with excellent service.

- Larry, GOOGLE

Friendly buying atmosphere. Professional staff

- Bradley Kremblas, GOOGLE

Great staff from Ryan in sales and Jeff his manager, to Jordan and Kevin in finance everyone was outstanding as easy to work with. Getting my new Lexus was easy with their help. I wouldn’t go anywhere else. They all went the extra mile to accommodate my schedule and in a short time I had my new...

- Michael Geraci, GOOGLE

Great experience from start to finish. Justin, David and Jordan truly had our best interests mind in helping us through the process. Love our new car and will absolutely be back for future auto needs.

- Stephen Pollack, GOOGLE

Delivery there

- Avon Munson, GOOGLE

Referred by another Northtown employee to work with Zach. He was so nice to work with, explained my options and worked with me to get what I wanted. He kept in contact with me and kept me informed during the purchasing process. Such a positive experience and I would definitely work with Zach again!

- Amy Staebell, GOOGLE

Great full service dealer. Friendly staff

- James Horner, GOOGLE

I had the good luck of finding a 2007 LS460L on eBay and I purchased it.I love the car and all the "toys" on it.I noticed the car came equipped with Bluetooth and I,being a naive 66 year old could not figure out how to program it with my phone.I called your dealership and they said bring it in and...


I dealt with Zach B. He was awesome to deal with, no pressure with him to buy. He made sure he knew what I wanted as a consumer and showed me Vehicles that matched my interest. This is the second time I bought a car from him but have sent my family to deal with him!

- jeremy crance, GOOGLE

Its was good,very helpful and professional staff


This is my second vehicle I purchased from Northtown Lexus. I have dealt with Richard Merlino both times and he was great. All my experiences with the dealership have been top notch.

- John R., CARS

Always awesome service here. They treat you like royalty. Most definitely will have my vehicle serviced here again.

- Gino H., YELP

I had the best car buying experience of my life this time around at Northtown. Everything was top-notch, from the showroom to purchase to pick-up!

- Leah17, CARS

What a pleasure it was working with my sales representative Dana - knowledgeable, yet light-hearted and helpful. The whole staff at Northtown Lexus are a crew of smiling professionals with your customer satisfaction first in mind. If you’re looking for a luxury model, think of stopping at...

- d_hazed, CARS
View All Testimonials