Northtown Lexus
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SALES: 716-780-4500 SERVICE: 844-652-5002 PARTS: 877-832-0429 3845 Sheridan Drive Amherst, NY 14226
Sales: 716-780-4500
Service: 844-652-5002
Parts: 877-832-0429
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Testimonials

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Vishal Mehra
Full Star Full Star Full Star Full Star Full Star
1-25-2020
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sreelekshmi g
Full Star Full Star Full Star Full Star Full Star
12-30-2019
sreelekshmi g

Caring

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Serge A
Full Star Full Star Full Star Full Star Full Star
12-16-2019
Serge A

Professional team able to resolve complicated matters.

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Adam Weimer
Full Star Full Star Full Star Full Star Full Star
12-7-2019
Adam Weimer

Great service and sales!

CARGURUS
 
Full Star Full Star Full Star Full Star Full Star
12-7-2019

absolutely fantastic.

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Nasir Khan
Full Star Full Star Full Star Full Star Full Star
11-29-2019
Nasir Khan

Courteous and efficient service.

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pamela kohrn
Full Star Full Star Full Star Full Star Full Star
11-20-2019
pamela kohrn

Owning a Lexus has its perks! Getting a loaner vehicle is definitely one of my favorites. Driving a brand new vehicle for a day is fun and it also gets you thinking about buying one. It's a clever sales tactic and also a very convenient and fun way to spoil your customers.

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Vincent Alexander
Full Star Full Star Full Star Full Star Full Star
11-19-2019
Vincent Alexander

Mr. Micheal Haym was extremely professional and made this experience exceptional for my family and I. There was a hospitality and genuine authenticity in this entire process that made it rewarding beyond just acquiring a luxurious vehicle. I recommend anyone in search of an affordable luxury vehicle to go to Northtown Lexus and ask for Mike H.

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Annette
Full Star Full Star Full Star Full Star Full Star
11-16-2019
Annette

Comfortable lounge, but couldn't find remote to turn TV on. Service is friendly and very attentive

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Steve Sinnott
Full Star Full Star Full Star Full Star Full Star
11-15-2019
Steve Sinnott

Great, honest sales team & friendly, efficient service department!

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Michael Moore
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Michael Moore

Excellent vehicle choices and service department.

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Kadie Sacilowski
Full Star Full Star Full Star Full Star Full Star
10-16-2019
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AMAL .MANSOUR
Full Star Full Star Full Star Full Star Empty Star
9-13-2019
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Bob Tasikas
Full Star Full Star Full Star Full Star Full Star
9-6-2019
Bob Tasikas

Parts Manager and GM (both named Dave) went out of their way to welcome us and ensure that our large wholesale order was processed efficiently. Great job, Northtown!

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eric hemphill
Full Star Full Star Full Star Full Star Empty Star
9-5-2019
YELP
Vince C.
Full Star Full Star Full Star Full Star Empty Star
8-29-2019
Vince C.

These folks helped me out this week.....my 2007 Lexus broke down while I was out of town on vacation....needed to get back to home so I could get to work......2 other dealerships told me they could not help me out, but this dealership took me right in and replaced my alternator.....not cheap, $149/hr. for labor is CRAZY, but hey, they helped me out when no one else could.....so a big thank you to Joe and the other associates who got me in and out very quickly. Vince C. From Maryland

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Ken Gill
Full Star Full Star Full Star Full Star Full Star
8-28-2019
Ken Gill

Nice people and service. I got a great deal on a Lexus.

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Full Star Full Star Full Star Full Star Empty Star
8-23-2019

They got back to me relatively fast but unfortunately the vehicle was sold

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david dickman
Full Star Full Star Full Star Full Star Full Star
8-21-2019
david dickman

A very good experience.

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Catherine Luther
Full Star Full Star Full Star Full Star Full Star
8-4-2019
CARS
Dani12
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Great buying experience!!

Went into Lexus just to look and ended up buying my dream car. I was impressed not only by their cars but their customer service as well. Dana was fantastic to work with. Their staff is both knowledgeable and friendly, without the pushiness I dealt with at other local dealerships. The whole buying experience was easy from start to finish and I’m thoroughly enjoying my new car.

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Kate Girard
Full Star Full Star Full Star Full Star Full Star
8-4-2019
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Heather Ochs-Balcom
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Heather Ochs-Balcom

Had the best experience here recently. Zack Barringer was professional and patient with us as we learned about the brand. I have never had this much fun buying a car!

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Elizabeth Weber
Full Star Full Star Full Star Full Star Full Star
8-4-2019
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Michael Natario
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Michael Natario

I have bought many cars in the past years and have dealt with several dealerships in Western New York. The Northtown Lexus dealership is outstanding !!!! When you walk into the dealership you are greeted with a friendly smile and asked the purpose of your visit. If you just want to browse at the cars they let you browse. If you want to speak to someone about a vehicle they page someone right away to assist you. I was not sure what vehicle I wanted. I worked with Zachary and he let me test drive all the vehicles I needed to so I could make a decision. When I chose my vehicle Zachary sat down with me and went over the entire vehicle, options, finance etc...Very detailed. I told them I would think about it and get back to them. There was no pressure or issues waiting to decide. After I made my decision, the process was hassle free. I was in and out with the whole vehicle explained to me in less than 2 hours. They also explained the whole service department and all the perks the dealership offers. In conclusion, If you want a hassle free experience buying a vehicle use Northtown Lexus. Very much appreciated A+++

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Maria Violante
Full Star Full Star Full Star Full Star Full Star
8-4-2019
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Antwion Holliday
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Antwion Holliday

Dana and brian the finance agent is the best by far the best Dealer to DATE!!!

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Larry
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Larry

Visiting Buffalo and had a problem with car. Mike took care of me right away with excellent service.

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Bradley Kremblas
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Bradley Kremblas

Friendly buying atmosphere. Professional staff

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Ann
Full Star Full Star Full Star Full Star Full Star
7-23-2019
DEALERRATER
AB
Full Star Full Star Full Star Full Star Full Star
7-9-2019
Relentless Pursuit of Customer Satisfaction

Northtown Lexus IS a first class, first rate establishment. For every question\issue I had, their staff was quick & diligent in their response. Impressive!! Would definitely drive 6 hours again to purchase a car there!

DEALERRATER
Lexasgirl
Full Star Full Star Full Star Full Star Full Star
7-5-2019
Wonderful

Lexus IS always great to deal with. The employees are first rate as is the car. You are never left waiting and are treated with the upmost courtesy .

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Michael Geraci
Full Star Full Star Full Star Full Star Full Star
7-4-2019
Michael Geraci

Great staff from Ryan in sales and Jeff his manager, to Jordan and Kevin in finance everyone was outstanding as easy to work with. Getting my new Lexus was easy with their help. I wouldn’t go anywhere else. They all went the extra mile to accommodate my schedule and in a short time I had my new Lexus. Awesome experience!

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Stephen Pollack
Full Star Full Star Full Star Full Star Full Star
7-4-2019
Stephen Pollack

Great experience from start to finish. Justin, David and Jordan truly had our best interests mind in helping us through the process. Love our new car and will absolutely be back for future auto needs.

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Jean Miller
Full Star Full Star Full Star Full Star Full Star
7-4-2019