Northtown Lexus
Northtown Lexus Call Us
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SALES: 716-780-4500 SERVICE: 844-652-5002 PARTS: 877-832-0429 3845 Sheridan Drive Amherst, NY 14226
Sales: 716-780-4500
Service: 844-652-5002
Parts: 877-832-0429
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Testimonials

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Michael Moore
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Michael Moore

Excellent vehicle choices and service department.

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Kadie Sacilowski
Full Star Full Star Full Star Full Star Full Star
10-16-2019
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AMAL .MANSOUR
Full Star Full Star Full Star Full Star Empty Star
9-13-2019
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Bob Tasikas
Full Star Full Star Full Star Full Star Full Star
9-6-2019
Bob Tasikas

Parts Manager and GM (both named Dave) went out of their way to welcome us and ensure that our large wholesale order was processed efficiently. Great job, Northtown!

GOOGLE
eric hemphill
Full Star Full Star Full Star Full Star Empty Star
9-5-2019
YELP
Vince C.
Full Star Full Star Full Star Full Star Empty Star
8-29-2019
Vince C.

These folks helped me out this week.....my 2007 Lexus broke down while I was out of town on vacation....needed to get back to home so I could get to work......2 other dealerships told me they could not help me out, but this dealership took me right in and replaced my alternator.....not cheap, $149/hr. for labor is CRAZY, but hey, they helped me out when no one else could.....so a big thank you to Joe and the other associates who got me in and out very quickly. Vince C. From Maryland

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Ken Gill
Full Star Full Star Full Star Full Star Full Star
8-28-2019
Ken Gill

Nice people and service. I got a great deal on a Lexus.

CARGURUS
Dennis
Full Star Full Star Full Star Full Star Empty Star
8-23-2019

They got back to me relatively fast but unfortunately the vehicle was sold

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david dickman
Full Star Full Star Full Star Full Star Full Star
8-21-2019
david dickman

A very good experience.

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Catherine Luther
Full Star Full Star Full Star Full Star Full Star
8-4-2019
CARS
Dani12
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Great buying experience!!

Went into Lexus just to look and ended up buying my dream car. I was impressed not only by their cars but their customer service as well. Dana was fantastic to work with. Their staff is both knowledgeable and friendly, without the pushiness I dealt with at other local dealerships. The whole buying experience was easy from start to finish and I’m thoroughly enjoying my new car.

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Kate Girard
Full Star Full Star Full Star Full Star Full Star
8-4-2019
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Heather Ochs-Balcom
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Heather Ochs-Balcom

Had the best experience here recently. Zack Barringer was professional and patient with us as we learned about the brand. I have never had this much fun buying a car!

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Elizabeth Weber
Full Star Full Star Full Star Full Star Full Star
8-4-2019
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Michael Natario
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Michael Natario

I have bought many cars in the past years and have dealt with several dealerships in Western New York. The Northtown Lexus dealership is outstanding !!!! When you walk into the dealership you are greeted with a friendly smile and asked the purpose of your visit. If you just want to browse at the cars they let you browse. If you want to speak to someone about a vehicle they page someone right away to assist you. I was not sure what vehicle I wanted. I worked with Zachary and he let me test drive all the vehicles I needed to so I could make a decision. When I chose my vehicle Zachary sat down with me and went over the entire vehicle, options, finance etc...Very detailed. I told them I would think about it and get back to them. There was no pressure or issues waiting to decide. After I made my decision, the process was hassle free. I was in and out with the whole vehicle explained to me in less than 2 hours. They also explained the whole service department and all the perks the dealership offers. In conclusion, If you want a hassle free experience buying a vehicle use Northtown Lexus. Very much appreciated A+++

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Maria Violante
Full Star Full Star Full Star Full Star Full Star
8-4-2019
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Antwion Holliday
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Antwion Holliday

Dana and brian the finance agent is the best by far the best Dealer to DATE!!!

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Larry
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Larry

Visiting Buffalo and had a problem with car. Mike took care of me right away with excellent service.

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Bradley Kremblas
Full Star Full Star Full Star Full Star Full Star
8-4-2019
Bradley Kremblas

Friendly buying atmosphere. Professional staff

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Michael Geraci
Full Star Full Star Full Star Full Star Full Star
7-4-2019
Michael Geraci

Great staff from Ryan in sales and Jeff his manager, to Jordan and Kevin in finance everyone was outstanding as easy to work with. Getting my new Lexus was easy with their help. I wouldn’t go anywhere else. They all went the extra mile to accommodate my schedule and in a short time I had my new Lexus. Awesome experience!

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Stephen Pollack
Full Star Full Star Full Star Full Star Full Star
7-4-2019
Stephen Pollack

Great experience from start to finish. Justin, David and Jordan truly had our best interests mind in helping us through the process. Love our new car and will absolutely be back for future auto needs.

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Jean Miller
Full Star Full Star Full Star Full Star Full Star
7-4-2019
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Avon Munson
Full Star Full Star Full Star Empty Star Empty Star
7-4-2019
Avon Munson

Delivery there

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Kennysgirl
Full Star Full Star Full Star Full Star Full Star
7-4-2019
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Amy Staebell
Full Star Full Star Full Star Full Star Full Star
7-4-2019
Amy Staebell

Referred by another Northtown employee to work with Zach. He was so nice to work with, explained my options and worked with me to get what I wanted. He kept in contact with me and kept me informed during the purchasing process. Such a positive experience and I would definitely work with Zach again!

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Shawn Willson
Full Star Full Star Full Star Full Star Full Star
7-4-2019
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nicolette porto
Full Star Full Star Full Star Full Star Full Star
7-4-2019
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James Horner
Full Star Full Star Full Star Full Star Empty Star
7-4-2019
James Horner

Great full service dealer. Friendly staff

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Angela Barnes
Full Star Full Star Full Star Full Star Full Star
7-4-2019
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CHARLIE GRAY
Full Star Full Star Full Star Full Star Full Star
7-4-2019
CHARLIE GRAY

I had the good luck of finding a 2007 LS460L on eBay and I purchased it.I love the car and all the "toys" on it.I noticed the car came equipped with Bluetooth and I,being a naive 66 year old could not figure out how to program it with my phone.I called your dealership and they said bring it in and we will take care of it.On arrival I was introduced to John who specializes in the technical features of the Lexus.John noticed by the hat I was wearing that I was a Vietnam veteran and thanked me for my service and stated he was also a Vietnam vet.John took his time to explain to me the many features of my LS 460 and its GPS system.I can't thank you all enough for the courtesy that John and the dealership extended to me, it meant alot to me.And John.....Thank you for your service also and God bless you.You have a great man working for you Northtown. Charlie Gray

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Meet Prajapati
Full Star Full Star Full Star Full Star Full Star
7-4-2019
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jeremy crance
Full Star Full Star Full Star Full Star Full Star
7-4-2019
jeremy crance

I dealt with Zach B. He was awesome to deal with, no pressure with him to buy. He made sure he knew what I wanted as a consumer and showed me Vehicles that matched my interest. This is the second time I bought a car from him but have sent my family to deal with him!

CARGURUS
GuruXC3C8
Full Star Full Star Full Star Full Star Empty Star
6-28-2019

Its was good,very helpful and professional staff

CARS
John R.
Full Star Full Star Full Star Full Star Full Star
6-25-2019
Vehicle purchase

This is my second vehicle I purchased from Northtown Lexus. I have dealt with Richard Merlino both times and he was great. All my experiences with the dealership have been top notch.

YELP
Gino H.
Full Star Full Star Full Star Full Star Full Star
6-16-2019
Gino H.

Always awesome service here. They treat you like royalty. Most definitely will have my vehicle serviced here again.